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Shipping Terms

To order any of our products, the quickest and easiest way is to order online 24 hours / 7 days a week.

We are a secure shopping site using the latest in e-commerce technology. If you would like to order off-line all Kozy Koala  and Kiddysac products are included on our Mail Order Form. If you would like more information about each of our products please view the products on-line first.

You can also email or telephone your order through - see details below.

Read more: Shipping Terms

Returns Policy

We do not refund for change of mind, should a product be faulty or a description misleading or inaccurate we shall gladly refund the item less any discounts or promotions applied to the original order.

Shipping charges are non-refundable. The customer is responsible for all costs incurred to return parcels to Mums and Kids Enterprises Pty Ltd. We recommend a traceable mode of delivery as we will not be responsible for any parcels that are lost or misplaced. An additional postage charge will apply to return the exchanged item to the customer.

Read more: Returns Policy